Lifestyle Strategy and Customer Relationship Manager Kích hoạt

Chi tiết Job


Công ty: Cambodian Investment Holding
Địa điểm làm việc:
Pnompenh
 
Số lượng tuyển dụng: 1 vị trí
Tiền thưởng: 50,000,000 VNĐ
Bảo hành: 60 ngày
Lương: 0 - 0
Trình độ:
Trưởng Phòng
 
Vai trò:
Phát triển kinh doanh
 
Học vấn:
Cử Nhân
Kỹ năng:
Đàm phán - 3
 
Giải quyết vấn đề - 3
 
Ngành nghề:
Kinh doanh - 3
 
Ngôn ngữ:
Anh - Fluent
 
Phổ Thông - Fluent
 
Campuchia - Fluent
 
Team Size:

Ghi chú cho người giới thiệu (quan trọng)

- Độ tuổi/giới tính: không quy định
- Quốc tịch: không quy định, ưu tiên có quốc tịch Campuchia
- Ngoại ngữ: tiếng Anh bắt buộc thành thạo cả nói và viết, tiếng Hoa phổ thông, ứng viên biết nói và viết tiếng Khmer là một lợi thế
- Kinh nghiệm: ứng viên có ít nhất 3 năm kinh nghiệm ở vị trí Trợ lý cá nhân, Dịch vụ khách hàng, Quan hệ khách hàng, Phong cách sống, Khách sạn và hoặc Quản lý tài khoản, du lịch & giải trí sang trọng
- Phỏng vấn: 2 vòng
- Thời gian làm việc: Thứ 2 - Sáng thứ 7 (08h00 - 17h30)
- Nơi làm việc: 445, Tháp Phnom Penh, Tầng 13, Preah Monivong Blvd, Sangkat Boeung Preeur, Khan 7 Makara, Phnom Penh, Campuchia

Mô tả công việc

The Business Nature

  • Medical and Lifestyle Concierge Services targeting elite / high net worth individuals living in Cambodia.
  • Offer assistants and solutions to members to address problems and obstacles in their daily lives to enable them to enjoy a higher quality of life.

The Role

  • Using resources available in the organization to provide first class lifestyle and medical concierge services to elite members.
  • Using your knowledge, contacts, know-how, together with your problem-solving skills to deal with interesting and often complex requests from elite members.
  • Exercise (or build up over time) expertise which include but not limited to the following areas:

- Travel

- Retail and Entertainment including restaurant and ticket knowledge

- General emergency medical and travel assistant knowledge

- Accessing and referrals of other lifestyle necessities to meet members’ needs, such as international legal services providers, international investment management services, security related services providers, etc.

  • You will use your expertise to help our members get the most from their lives, whilst growing knowledge within you team and across the company as a whole. You will use your research and communication skills to provide personalized solutions to our members request within specified time frames.
  • Manage the service quality of the service team provided by our business partner.  Ensure all SLAs are met with committed results and the highest customer experience for our members.
  • Serve as the main communicating window between the company and its third party vendors partners and manage the relationships.
  • Represent the company in Cambodia to manage relationships with all stakeholders within the company’s family as well as outside in the market and local community.
  • Share responsibilities with senior management for maintaining a positive financial performance of the company.

Yêu cầu công việc

  • Preferably, a candidate whose work background with at least 3 years’ experience in any of the following sectors/areas: Personal Assistant, Customer Service, Guest Relations, Lifestyle, Hospitality and or Account Management, luxury travel & leisure.
  • Proficient language skills in English and Mandarin is a must both spoken and written. 
  • Khmer spoken and written skills will be an added advantage.
  • Proficient in general computer skills.
  • Candidates without the preferred background but with a strong desire to learn new knowledge everyday and passionate in providing exceptional services and solutions to customers’ needs would also be considered positively.
  • Highly self-motivated and can think and work independently with minimal supervisions.
  • Strategic thinking and problem-solving abilities, strong analytical skills, and sound business judgment.
  • Customer-focused on both internal and external customers 
  • Welcome and willing to face challenges and difficult tasks.
  • Not afraid to ask questions when in doubts.
  • A highly motivated, creative, dynamic and innovative team player.

Working time: Monday –  Saturday morning   (08:00 am – 05:30 pm)

Working location: # 445, Phnom Penh Tower, 13nd Floor, Preah Monivong Blvd, Sangkat Boeung Preeur, Khan 7 Makara, Phnom Penh, Cambodia


Tại sao ứng viên nên ứng tuyển vào vị trí này


Kỹ năng và kinh nghiệm ưa thích


Báo cáo cho

TBA

Quy trình phỏng vấn

2 vòng

Cambodian Investment Holding

 Về công ty

Cambodian Investment Holding was founded in 2018, headquartered in Phnom Penh Cambodia, with registered capital of 100 million US dollar, business scope includes: Cambodia, Thailand, China, Vietnam. Based on strong financial strength and top investment professionals, the group rapid invested a line of industries involving national economy and people’s livelihood, to build an industrial ecosystem with 4 cores, including transportation, energy, land and finance.


 Địa chỉ công ty

Phnom Penh


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